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Data Recovery from RAID and NAS Systems

Get your files back

Have you lost files that were in a RAID system or in a NAS drive, in which were important files for work, endless photographs and videos?

Don’t panic. For the majority of these issues, there’s a solution! 

Raid Drives Recovery

Data Recovery from RAID System

RAID recovery services from the most experienced data recovery company.

  • RAID is lost from my system!
  • A drive from RAID SCSI on our Server is broken!
  • There is an indication that the SCSI drive in the RAID needs replacement!
  • There is a RAID error and I don’t know what to do!
  • I need immediate data recovery from RAID in Greece!

RAID systems are common mainly to corporate customers and most R.A.I.D. systems consist of SCSI or SAS (Serial Attached SCSI) hard drives. Data recovery from SCSI and SAS drives, is a particularly difficult procedure on itself due to the construction of these drives, all the more so when they are located in a RAID array.

TicTac Data Recovery specialises in SCSI Recovery and SAS Recovery

SCSI and SAS disks are hard disks specially made for servers. They are faster and more reliable. TicTac is the most experience Data Recovery company in this field. We have invested in purchasing diagnostic equipment that supports most SCSI and SAS models, so we can tell in 2-3 days, what exactly is the problem with your SCSI/SAS Hard disk. We receive more than 3 SCSI/SAS cases per month and most of the problems are resolved within 5-15 days. If your SCSI hard disk or your SAS hard disk failed, then TicTac is the greek data recovery company that you should trust to have the best results for your data. Most SCSI or SAS disks come into RAID arrays and most of the time they consist of 2 or more drives.

What do you need to do when your RAID system is broken?

Should a RAID system collapse the actions that need to take place would need to be taken by one who has good knowledge of the RAID technology before one attempts to tamper with a Server or NAS that has a problem and has a RAID array. Otherwise, one wrong move can destroy all data on your system. RAID arrays, that are commonly found in storage systems and backup Servers, are particularly vulnerable to human error due to their complex operation.

Caution is required by the technician who will work with the system before coming to our labs:

  • If you replace the drive, the new drive should be new and clean. The use of a drive that was in another RAID system is prohibited.
  • Label with an indelible marker wires leading to each drive as well as the drives. It is very important, when you contact a RAID system data recovery company, that they know which drive was connected to each cable. The best thing to do if you notice a problem in the RAID array is to transfer the entire unit to the laboratory where the data will be recovered.
  • The RAID Controller as well as the cables need to be transfered to to our laboratory and it would be best if they are not disconnected from the drives.
  • If one or more of the SCSI or SAS drives of the system, makes no noise or all you can hear is a “tak tak” you need to accelerate the transfer of the system to our laboratories, since it usually means that the drives are in an unstable condition.
  • The conventional recovery tools do not work on drives which are located in a RAID array and their use is not suggested since they can cause irreparable damage.

Contact immediately a specialized company to recover data from your RAID system and don’t do any tests since RAID systems are particularly sensitive to technicians’ errors.

RAID systems are implemented for the following reasons:

  • Data security, so as a RAID system can write simultaneously to two or more drives.
  • Speed, where the implementation of record is done on two drives simultaneously and nearly the double speed is achieved.
  • Speed and security.

Tic Tac Laboratories offers specialization on RAID Servers and SCSI RAID Servers

SCSI drives and RAID systems, due to their great cost, are used mainly by corporations that require a more reliable solution for their backup Server, to ensure maximum security for stored data. Therefore, lesions concerning ATA RAID, SATA RAID, SCSI RAID and now SAS RAID are not so common.

Up until 2010 such cases (SCSI & SAS) were dealt by our parent company abroad. Since 2010, however, the administration of TIc Tac Laboratories, after accepting several such incidents, decided to invest in specialized equipment for recovery of SCSI RAID and SAS RAID in the laboratory.

Types of existing RAID systems

TYPEDESCRIPTIONMINIMUM DRIVES #ERROR TOLERANCEIMAGE
RAID 0Used to achieve higher speed. Both drives need to get recovered to have full restoration.20 (none)RAID Level 0
RAID 1The image of the filesystem of the first drive is generated on the second.2n−1 drivesRAID Level 1
RAID 2Bit – level striping3RAID 2 can be recovered automatically by the failure of a drive or part of the files.RAID Level 2
RAID 3Byte – level striping31 driveRAID Level 3
RAID 4Block – level striping31 driveRAID Level 4
RAID 5Block-level structure31 driveRAID Level 5
RAID 6Block-level structure42 drivesRAID Level 6

I’ve lost my files. What should I do?

Exasa Ta Arxeia Mou

The Alpha and the Omega of data retrieval on any device lies in the hands of technical know-how and the methodology used by the technical company-technician.

It’s common for owners of problematic storage devices to attempt fixing the issue themselves, or addressing the matter to people with no experience, resulting in further damage and lessening the chances of data restoration.

Therefore, when critical files are lost, it’s crucial that whoever interferes be chosen carefully.

Trust your files with people who have proven experience!
Contact us
+30 210 6897383
Aegean
Alpha Bank
Dei
Eurobank
Ote
Revoil
Alpha
Dell
Media Markt
Plaisio
Shell
Siemens
Toshiba
Wind
Endeiktika Kosti

How much does Data Retrieval cost?

Unfurtunately, due to the nature of our work, which is research based (meaning we don’t know the result of our actions from the beginning), it’s not possible to share a financial offer over a phone call or email without inspection in our lab.

Get your data back in 3 simple steps

Trust your files with people who have proven experience!

1

Contact us

A specialist will report instantly on your issue and open a priority number for you.

2

Send us your device

You can either bring it to one of our locations or we will send a courier to pick it, entirely free of charge. 

3

Get your data back

Once the process is complete, we send you your device back by courier along with your data.