Data Recovery is the steps we need to go through so we can recover files from a medium that gives no access to them. This can happen due to hard disk failure, an elecrick shock or accidentaly by the user’s actions. Data Recover Engineers follow strict steps and algorithms in order to prevent further data loss during their effords to recover data.
But why data recovery is so expensive? We hear this every day. Every client complains about the pricing in data recovery and this is because getting data out of a non functional drive is not an easy click-a-button-and-get-the-data proceedure. What is most iportant is for the actual user to try to estimate the price of the data lost. Then someone can easily judge if it worths doing data recovery or not.
Understanding that cost is indeed an important factor, there are other concerns also. The most important part is that only the data owner can accurately put a ‘price’ on the lost data. Can you consider how valuable a very small Word file would be? How valuable would that same file be, if the company who owns it stores crucial information in there? Couldn’t family photos and videos (childhood, trips, weddings) also be considered priceless in some cases?
But why this IT Service called “Data Recovery” is so expensive comparing to other IT services?
Unfortunately Data Recovery cannot be compared with a hard disk replacement, Re-Format your computer or changing a screen to your laptop computer.
For someone to be able to diagnose and extract data from a hard disk, flash usb or memory card, when the medium is non-functional and at the same time preventing more damage to occure, requires a high level of technical knowledge, skill, and infrastructure that only few companies posess. Data Recovery cost begins from 100euro to 800euro while sometimes when more complicated cases occur, can go higher.
What affects the cost are the following factors:
- Very expensive hardware equipment is required to do perform hard disk diagnosis and firmware repair
- Special infrastructure of clean environment is required to do physical work in the mechanical parts of the disk, without causing more damage
- High level of electronic skills is needed to perform PCB repairs without affecting the disks behaviour
- Technicians must be always updated and attend seminars to keep their level of knowledge high
- Donor Drives for taking mechanical parts and transplanting them to patient drives are very difficult to find
Every disk that enters the Data Recovery laboratory needs to be checked in the following sections:
- Filesystem Structure (partition failure, format, delete etc)
- Firmware Problems on the PCB and System Area of the hard disk
- PCB Problems (problems in the electronic parts of the disk)
- Mechanical Structure and Functionality : Heads, Motor etc.
Data Recovery tasks and accurate diagnostics cannot be performed by an inexperient technician and it’s not a DIY (Do-it-yourself ) job. Most of the clients or inexperienced technicians that want to inspect the disk prior coming to our lab, they open up the top of the drive and look inside. This is the worst thing you can do to a problematic drive. Even in our lab, we try NOT to open the cap of the drive before we are 99% sure that there is a mechanical failure involved. Most of the ticking / clicking nowadays may mean electronic, firmware problem also. But before we open the drive we must be sure that this is the case, because when opening the drive, even in a clean environment you can never be sure if the drive will be working with it’s own heads again. While we recover successfully more than 90% of the drives that we receive directly from our clients, this percentage drops dramatically to 30% if the drive has been opened or tampered by another person before it comes to our laboratory.
Data Recovery is expensive because we know what we do with your drive and we pay a lot to maintain a high quality laboratory for recovering your files successfully.
I see some DIY recoveries in the internet that last for less than one hour. Why you charge so much?
As written before, you pay for the service and the knowledge we have. We don’t experiment with your drive. We do only what is appropriate and tested before. A DIY solution might work on one drive but can kill data forever for another drive. There are more than 1000 different mechanical, electronic and firmware problems in today’s drives. Doing what is appropriate for every model is crucial to get the data back. We cannot revive a scratched drive, but in most cases we can get all or some of your data back. Don’t experiment with your data if it is important for you and don’t trust videos you see in the internet. You risk your valuable data. No one will guarantee the technique someone proposes and if it fails you cannot get your data back ever.
I can find some specialized tech that can do a cheap recovery for me!
If your data is not very important, yes you may try to find. But who will guarantee that this tech has recovered files before from broken drives. Maybe someone advertises Data Recovery as a service that you install a program and you get deleted data out of a hard disk. But that’s Logical Data Recovery and it’s something that some people can do, even though you can create more data loss if it’s not done with caution also. But what about dead hard drives, non accessible usb sticks etc? Who can do recoveries out of these without special equipment? Who will guarantee that your personal data will still remain personal after the recovery process?
Isn’t it better if choose a reliable company for this crucial service, so that you can have peace of mind that your data is on good experienced hands ? User comments and ratings show that serious job is beeing made in a Data Recovery company. Search for it and read it.
Would you select a doctor for your child only with financial criteria? If an operation is going to be made, then you won’t just select the cheapest doctor… you will go for someone with recomendations. So think of data recovery as an operation that has many similarities. The result will be highly affected by the one that performs the operation. Just give it out to someone with good recomendations so at least you know that it’s been to the best doctor for that operation and you did whatever that was possible.
Keep your data safe!
New statistics show that 1 out of 3 disks fail after 3 years. Either by accident or by industrial fault. We must be prepared for more data loss in the following years so it’s good to have a spare drive for backups. The best backup medium is just a different firm drive that is located in another room and is disconnected from power.