CYBERSECURITY FOR TECHNOLOGY COMPANIES
Technology companies face unique cybersecurity challenges due to the constant use and development of innovative technologies. The breach of sensitive data and the exploitation of software vulnerabilities are serious threats they may face.
TicTac offers advanced cybersecurity solutions tailored to the needs of technology businesses. These solutions ensure the continuous operation and integrity of your data.
Protect your business from Cyberattacks.
Why Technology Companies and IT Providers Need to Strengthen Their Cybersecurity
Technology companies are particularly exposed to cyberattacks due to the nature of the data they manage and their connectivity to many other businesses and systems.
Only 20% of cyberattacks target large organizations, while the remaining 80% are aimed at random targets, including small and medium-sized technology companies. This means that even if you don’t see your company as a major target, you could still fall victim to a random attack.
Particular emphasis should be given to technology companies (i.e., those providing IT services and technical support) and companies that develop software and have developers. Attention is needed in this sector because these types of businesses, due to the nature of their work, configure their protection systems quite a bit so that programmers can do their job correctly, resulting in many security holes.
Technical support service providers, managed service providers, and IT providers are also very tempting targets for hackers. This is because IT service providers manage many end customers and have control over their systems, passwords, and access to remote support programs.
A hacker, if he manages to gain access to the systems of an IT provider, simultaneously gains access to dozens of other customers to carry out attacks. It is known that IT Providers often manage larger customers than their own infrastructure. Therefore, an IT provider must be regularly audited by a special security team and not be afraid of being exposed to external or internal audits. It is preferable to identify security gaps through a colleague from a third-party company (who performs the external audit) than to expose yourself to a hacker who will blackmail you.
In a cyberattack, hackers are not only looking for customer or personnel data. Still, they may also try to gain access to your customers and engage in valuable intellectual property, innovative technologies, and critical infrastructure that supports your technology services.
If they manage to gain access, they can destroy both data and backups. Information loss or breach can lead to serious financial and legal problems, including the loss of trust from your partners and customers.
The following TicTac Cyber Security proposals offer specialized solutions that ensure the complete protection of your company from such threats.
1. SUGGESTIONS FOR TECHNICAL SUPPORT, TECHNOLOGY, AND SOFTWARE DEVELOPMENT COMPANIES
1. Protection from Cyber Attacks – Tech Cyber Angel with Wiser
With the Tech Cyber Angel subscription program, technology companies with small and medium-sized infrastructures can access protection services for their terminal devices through EDR (Endpoint Detection & Response) with human supervision, at a very preferential price.
The difference between an EDR service and a simple Antivirus is that EDR, in addition to the basic antivirus functions, offers advanced protection tools and supervision by specialized cybersecurity engineers. One of the most significant problems with using Antivirus software without special supervision is that hackers can easily bypass it, leaving your data exposed.
For even greater protection, TicTac’s Wiser platform offers online cybersecurity training programs for you and all your employees. Using modern software with animation videos and automated Phishing Tests, the understanding of the basic principles of cybersecurity is ensured, while Reporting and Certification are also provided, enhancing the knowledge and preparedness of your staff against cyber threats.
2. Backup & Disaster Recovery – Tech Business Continuity
Due to their heavy reliance on data and infrastructure, technology companies are at increased risk in the event of data loss. Unfortunately, many businesses still rely on inadequate backup systems, such as external hard drives or local servers, which cannot be adequately protected from modern cyberattacks.
Today, hackers, in 95% of cases, target backups first before destroying active data.
For this reason, TicTac uses the Acronis service, which allows backups to be created in the Cloud or locally and protects them from ransomware attacks and encryption.
In the event of a business data disaster, the ability to recover the Server and its data in the Cloud within 30 minutes is provided.
3. Incident Response & Cyber Insurance Retainer
While systems like EDR and Cloud Backup offer protection, they cannot prevent all persistent cyberattacks. If a hacker decides to target an organization and has enough time, they will likely break into the network, causing serious problems for your company’s operations.
For such cases, TicTac’s Incident Response & Cyber Insurance Retainer program provides insurance coverage for cyber attacks and immediate intervention of cybersecurity engineers whenever you need them. In the event of a critical situation, TicTac’s team intervenes remotely within 1 hour and physically within 24 hours to restore the problem.
The program also includes insurance coverage up to €1,000,000 for technical and legal services and business interruption costs, offering financial protection to your business in the event of a cyberattack.
4. Cybersecurity Audit and Business Continuity Recovery Plan
This is a series of audits involving a cybersecurity and business continuity audit exercise that is recommended to be carried out annually in every organization. During this exercise, we discover vulnerabilities in the external and internal perimeter of the organization, as well as the speed or ability to recover from a cyberattack. All protection systems are also checked for their effectiveness.
More specifically, the services provided are the following:
- External Whitebox Penetration Testing
After providing us with basic information about your infrastructure (IP addresses), our team will perform a test to determine how easy it is for a third party to penetrate your infrastructure. - Risk Assessment
Our team will review your backup practices, disaster recovery time, and endpoint policies, and recommend improvement steps. We will also review the existence of logs (Firewall, access logs, etc.) and conduct a formal audit to determine if there are any signs of a breach in your organization on your endpoints and servers. - Private – Cybersecurity Training for Staff
In a 4-hour seminar, we train your staff on the new ways that malicious users exploit technology to break into accounts and gain access to corporate or personal data, along with best practices for avoiding them.
5. Firewall & Management
The Firewall is an essential infrastructure control element, as it is the contact between an organization’s internal network and the outside world. It controls what enters and exits our network in terms of connections and data, thus increasing the protection of our network from external malicious users. It also allows us to segment our network so that if a cyberattack occurs, we can limit the damage.
ATTENTION: Many people buy and install a firewall, but no one supervises it. Therefore, it has no meaningful participation in protecting the network.
SOLUTIONS FOR TECHNOLOGY COMPANIES
Tech Incident Response Retainer & Cyber Insurance
- Immediate intervention (within 1 hour remotely and 24 hours with physical presence)
- Infection Control & Investigation
- Cleaning of affected terminals
- Recovery from the cyberattack
- Cybersecurity insurance coverage contract up to 1 million euros
Tech Cyber Check & Business Continuity
External Whitebox Penetration Testing
Risk assessment
Cybersecurity training for staff
Firewall Complete Protection & Management
- Firewall installation study
- Firewall Supply
- Implementing Network Segmentation
- Implementation of secure external access installation (VPN – Virtual Private Network)
- Firewall management and monitoring
Tech Cyber Angel
- EDR Terminal Protection System
*EDR Technical Support (Monday – Saturday 08:00 – 22:00)
Tech Business Continuity
- Cloud Backup 100GB*
- Disaster Recovery 100GB*
- Daily backup supervision by our engineers
- Data and Server Restore in 30 minutes
*Possibility to increase package storage space.
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