Specialized Cybersecurity Proposals

CYBERSECURITY FOR HOTELS & TOURISM BUSINESSES

The tourism industry handles a huge amount of personal customer data, such as credit card numbers and booking details. If this data is compromised by a cyberattack, it can lead to major losses, both financially and to the company’s reputation.

TicTac provides advanced cybersecurity solutions to ensure hotel units and tourism businesses can operate without fear of data loss or other attacks.

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Why Hotels & Tourism Businesses Need Strong Cybersecurity

Hotels and tourism businesses have become major targets for cyberattacks. Their global customer contact and use of multiple payment and booking systems make them vulnerable to hackers seeking access to sensitive personal data, banking information, and credit card details.

In fact, 60% of cyberattacks in the tourism industry target small and medium-sized businesses, which are considered easy targets.

During a cyberattack, hackers seek to steal data and disrupt your business operations. By targeting areas such as reservation systems and POS (Point of Sale), they can wreak havoc on your business’s daily operations, leading to financial losses and reputational damage.

The following proposals from TicTac Cyber ​​Security fill this gap, offering specialized solutions that ensure the protection and continuity of your business.

1. SUGGESTIONS FOR HOTELS AND TOURIST ENTERPRISES

1. Protection from Cyber ​​Attacks – Hotel Cyber ​​Angel with Wiser

With the Hotel Cyber ​​Angel subscription program, hotel businesses and tourist units can protect their systems using EDR (Endpoint Detection & Response) technology through human supervision at a very preferential price.

The difference between an EDR service and a simple Antivirus is that EDR, in addition to the basic antivirus functions, offers advanced protection tools and constant monitoring by specialized cybersecurity engineers. One of the most significant problems with using Antivirus software without special supervision is that hackers can easily bypass it, leaving your data exposed.

For even greater protection, TicTac’s Wiser platform offers online cybersecurity training programs for you and all your employees. Using modern software with animation videos and automated Phishing Tests ensures an understanding of the basic principles of cybersecurity.

Reporting and Certification are also provided, enhancing the knowledge and preparedness of your staff against cyber threats.

2. Backup & Disaster Recovery – Hotel Business Continuity

The backup systems used in many hotels and tourism businesses are inadequate to deal with modern cyber threats. Many hotels store backups locally without adequate supervision, which makes them vulnerable to disasters or attempted theft.

Hotel Business Continuity ensures the creation of secure backups of tourism business data, protecting it from cyberattacks and natural disasters. Data is stored either in the Cloud or locally, ensuring immediate recovery in the event of a severe attack, without loss of customer information or reservations.

TicTac, using Acronis‘ service, offers resilient solutions to Ransomware attacks and encryption, ensuring the security of backups.

In the event of a business data disaster, the ability to recover the Server and its data in the Cloud within 30 minutes is provided.

3. Hotel Incident Response & Cyber Insurance Retainer

While systems like EDR and Cloud Backup provide protection, they can’t always prevent more persistent cyberattacks. If a hacker targets a travel business and has enough time, they can still gain access to your network, causing problems in daily operations, such as disrupted bookings or loss of access to payment systems.

For such cases, TicTac offers the Hotel Incident Response & Cyber ​​Insurance Retainer, which provides immediate intervention by our expert cybersecurity engineers in the event of an attack. The TicTac team is ready to intervene remotely within 1 hour and physically within 24 hours to resolve the problem.

Additionally, the program includes insurance coverage of up to €1,000,000 for technical and legal services and business interruption costs that may arise due to a cyberattack. This ensures that your business will be able to recover quickly and without significant losses.

4. Cybersecurity Audit and Business Continuity Recovery Plan

This is a series of audits that involves a cybersecurity and business continuity audit exercise that is recommended to be carried out once a year in every organization. During this exercise, we discover vulnerabilities in the organization’s external and internal perimeters, as well as the speed or ability to recover from a cyberattack. All protection systems are also checked for their effectiveness.

More specifically, the services provided are the following:

1. External Whitebox Penetration Testing
   After providing us with basic information about your infrastructure (IP addresses), our team will perform a test to determine how easy it is for a third party to penetrate your infrastructure.
2. Risk Assessment
   Our team will review your backup practices, disaster recovery time, endpoint policies, and recommend improvement steps. We will also review the existence of logs (firewall, access logs, etc.) and conduct a formal audit to determine if there are any signs of a breach in your organization on your endpoints and servers.
3. Private – Cybersecurity Training for Staff
   In a 4-hour seminar, we train your staff on the new ways that malicious users exploit technology to break into accounts and gain access to corporate or personal data, along with best practices for avoiding them.ακτικές αποφυγής αυτών

5. Firewall & Management

The Firewall is an essential infrastructure control element, as it is the contact between an organization’s internal network and the outside world. It controls what enters and exits our network in terms of connections and data, thus increasing the protection of our network from external malicious users. It also allows us to segment our network, so that if a cyberattack occurs, we can limit the damage.

ATTENTION: Many people buy and install a firewall, but no one supervises it. Therefore, it does not have meaningful participation in protecting the network.

See what our customers are saying:

David Bravo Trujillo

Very professional team. Thanks for the help provided. 10000% recommended. Personalized attention, they even speak Spanish!!! Everything is very easy with them. Thanks to Katerina for always keeping me updated.

John Lekkas

Great experience on a really hard case, 100% recovery success from raid0 SSDs. Friendly and professional.Highly recommended

Mike Smith

Professor

Tic Tac Data Recovery provided a very good and professional service. The damaged hard drive was given to two specialists data recovery companies in the UK who could not recover any data. (Note: these two UK companies carry out both forensic and security work)

Well done Tic Tac for a good job!

Dennis chr (Kingston SSD)

Ιδιώτης

Top-notch professionals, guaranteed quality of service… they managed to recover 100% of the files from my Kingston SSD laptop drive. I had lost years’ worth of work documents and all my photos. The drive wasn’t showing up anywhere and my laptop would freeze at startup.

I had taken it to two or three technicians who told me there was no hope of recovery – and that’s when they recommended TicTac. I left the drive with them for diagnosis, and within three days I was fully informed about which files could be recovered. In just 2 days, I had everything back — intact. I’m incredibly grateful…

Reference: https://g.co/kgs/fpJ975