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CYBERSECURITY FOR eSHOPS

The risks for eShops are increasing daily, with data security, online payments, and website uptime all under the spotlight. A moment of inattention is enough to face lost sales, stolen data, and devastating consequences for your customers’ trust.

TicTac offers specialized solutions to enhance cybersecurity and ensure the smooth operation of your digital stores.

Kyvernoasfaleia Gia Eshops

Protect your business from Cyberattacks.

Why Online Stores Are Easy Targets for Cyberattacks

By their very nature, online stores handle huge amounts of personal customer data and sensitive information, such as payment details and shipping addresses, every day. This data is a goldmine for hackers, who are constantly looking for weak links in online infrastructure. Think about it: every click a customer makes on your eShop, every transaction your system processes, is a potential opportunity for a cyberattack.

In fact, 43% of cyberattacks worldwide target small and medium-sized businesses; many victims are online stores. To hackers, your eShop may be just another number on their long list of victims. What does this mean for you? An eShop that hasn’t taken the proper cybersecurity measures is like leaving its door wide open to thieves.

But let’s see why this happens. An eShop usually consists of the following information systems: The Website (an application connected to a database on the Server of the hosting company we rent) and an accounting program locally on our computer or the local server.

However, we often take the security of the companies that host our websites for granted — and we shouldn’t.  At TicTac’s data recovery lab, we’ve seen hosting companies come to us after being hit by cybersecurity breaches or after their backup systems failed, resulting in the loss of their customers’ websites. We are not saying that it is frequent, but we see it happen in our lab. And what happens then? If the eShop owner does not have a local backup himself, he has just lost his business. Of course, there are clauses, and he is compensated, but he is still left to build his business from scratch.

We have also seen several small eShops being encrypted by Ransomware on their local infrastructure and being forced to pay ransom to get their database and their customers’ orders back. Things are not like they used to be. In the last 3 years, hackers have become very sophisticated. We will need to discuss the security of your business, and you will answer some questions. We may need to “play the role” of a hacker and do a Penetration Test for you to see how secure your eShop is.

This is not the time for experimentation or procrastination. Don’t leave your eShop to chance. Secure the future of your business.

The following TicTac Cyber ​​Security recommendations offer specialized solutions that ensure the complete protection of your eShop from such threats.

1. SUGGESTIONS FOR eShops

1. Protection from Cyber ​​Attacks – eShop Cyber ​​Angel with Wiser

With the eShop Cyber ​​Angel subscription plan, online stores with 1 to 10 employees can secure basic endpoint protection services through EDR (Endpoint Detection & Response) with human supervision at a very preferential price.

The difference between an EDR service and a simple Antivirus is that EDR, in addition to the basic antivirus functions, offers advanced protection tools and supervision by specialized cybersecurity engineers. One of the most significant problems with using antivirus software without special supervision is that hackers can easily bypass it, exposing your data.

TicTac’s Wiser platform offers online cybersecurity training to enhance protection for you and your employees. The training uses modern software with animated videos to check understanding through automated Phishing Tests. Reporting and Certification are also provided, enhancing your staff’s knowledge and preparedness against cyber threats.

2. Backup & Disaster Recovery – eShop Business Continuity

An eShop’s customer data is the heart of the business—data loss, whether due to a natural disaster or a cyberattack, can have devastating consequences. Most eShops use basic backup systems, which are insufficient to deal with modern threats.

In the past, simply using an external drive or NAS storage for a business’s backups may have been enough to protect against natural disasters or human error. However, today, hackers destroy backups first, in 95% of cases, before attacking customer and transaction data.

For this reason, TicTac uses the Acronis service, which allows backups to be created in the cloud or locally and protects them from ransomware attacks and encryption.

In the event of a business data disaster, the ability to recover the Server and its data in the Cloud within 30 minutes is provided.

3. Incident Response & Cyber Insurance Retainer

While systems like EDR and Cloud Backup offer protection, they cannot prevent all persistent cyberattacks. If a hacker decides to target an organization and has enough time, they are likely to break into the network, causing problems for staff in their daily lives.

For such cases, TicTac‘s Incident Response & Cyber ​​Insurance Retainer program provides insurance coverage for cyber attacks and immediate intervention by cybersecurity engineers. In the event of a critical situation, TicTac’s experts intervene remotely within 1 hour and physically within 24 hours to restore the normal operation of the eShop.

The program also includes insurance coverage up to €1,000,000 for technical and legal services and business interruption costs, offering financial protection to your business in the event of a cyberattack.

4. Cybersecurity Audit and Business Continuity Recovery Plan

This is a series of audits involving a cybersecurity and business continuity audit exercise recommended to be carried out once a year in every organization. During this exercise, we discover vulnerabilities in the external and internal perimeters of the organization, as well as the speed or ability to recover from a cyberattack. All protection systems are also checked for their effectiveness.

More specifically, the services provided are the following:

  1. External Whitebox Penetration Testing
    After providing us with basic information about your infrastructure (IP addresses), our team will perform a test to determine how easy it is for a third party to penetrate your infrastructure.
  2. Risk Assessment
    Our team will review your backup practices, disaster recovery time, and endpoint policies and recommend improvement steps. We will also review the existence of logs (firewall, access logs, etc.) and conduct a formal audit to determine any signs of a breach in your organization on your endpoints and servers.
  3. Private – Cybersecurity Training for Staff
    In a 4-hour seminar, we train your staff on the new ways that malicious users exploit technology to break into accounts and gain access to corporate or personal data, along with best practices for avoiding them.

5. Firewall & Management

The Firewall is an essential infrastructure control element, as it is the contact between an organization’s internal network and the outside world. It controls what enters and exits our network in terms of connections and data, thus increasing the protection of our network from external malicious users. It also allows us to segment our network so that if a cyberattack occurs, we can limit the damage.

WARNING: Many people purchase and install a firewall, but no one supervises it, so it has no meaningful involvement in protecting the network.

SOLUTIONS FOR eShops

eShops Incident Response Retainer & Cyber Insurance

  • Immediate intervention (within 1 hour remotely and 24 hours with physical presence)
  • Infection Control & Investigation
  • Cleaning of affected terminals
  • Recovery from the cyberattack
  • Cybersecurity insurance coverage contracts up to 1 million euros

eShops Cyber Check & Business Continuity

External Whitebox Penetration Testing

Risk assessment

Cybersecurity training for staff

Firewall Complete Protection & Management

  • Firewall installation study
  • Firewall Supply
  • Implementing Network Segmentation
  • Implementation of secure external access installation (VPN – Virtual Private Network)
  • Firewall management and monitoring

eShop Cyber Angel

  • EDR Terminal Protection System

*EDR Technical Support (Monday – Saturday 08:00 – 22:00)

eShop Business Continuity

  • Cloud Backup 100GB*
  • Disaster Recovery 100GB*
  • Daily backup supervision by our engineers
  • Data and Server Restore in 30 minutes

*Possibility to increase package storage space.

Aegean
Alpha Bank
Dei
Eurobank
Ote
Revoil
Alpha
Dell
Media Markt
Plaisio
Shell
Siemens
Toshiba
Wind

Protect your eShop

Entrust your infrastructure to people with proven experience!

1

Contact us

We immediately record your request so that our engineers can contact you.

2

Give us information

We analyze your needs and design the solution that suits your business.

3

Forget about it.

Your business is safe. You can now relax!

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