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EDR Service – Endpoint Detection and Response

Endpoint devices – computers, servers and laptops – are the first line of defence and at the same time the most frequent target in cyber security. EDR technology is a specialized solution that provides detailed visibility and immediate response on every device, far surpassing the capabilities of a simple antivirus.

At TicTac we ensure that every endpoint in your business is fully protected, monitored and able to repel even the most sophisticated threats

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What is EDR?

EDR (Endpoint Detection and Response) technology focuses on managing the security of endpoint devices such as desktop and laptop computers, tablets and mobile phones. Every device we use can be a target for malicious attacks. For this reason it is very important to constantly monitor and protect our devices so that we stay safe

The basic principle of EDR is continuous monitoring of activities on endpoint devices and the detection of any unusual behaviour that may indicate a threat.

How does EDR Work and How is it Different from an Antivirus?

EDR (Endpoint Detection and Response) functions like a security camera for your company’s devices.
A small software agent is installed on each device, like computers, mobile devices and servers. This software records all activities on the device, from opening files and running programs to communicating with the internet. It also monitors malicious actions such as Privilege Escalation, as well as everyday actions that may be suspicious, such as IP Scanners, Brute Force Attacks, password changes, etc.

EDR then processes this data using advanced algorithms and machine learning to identify suspicious or malicious activities. If a threat is detected, the system alerts security administrators and can take immediate action, such as isolating the infected device to prevent the threat from spreading.

To put it simply – even for non-technical users:
A basic antivirus provides protection only against known threats. When malicious software on a device has already been identified and is in the antivirus database, we are protected.

But what happens when malware is created today (zero-day)?
What if a hacker gains remote access to our computer?
What if they run a “legitimate” tool to scan IP addresses on our network?
What if the hacker changes the administrator password?
What if they uninstall the antivirus?

A basic antivirus will not detect any of these actions.

EDR does not only look for already known malicious files. It monitors actions occurring on a device. If a sequence of legitimate steps, such as an IP scan, admin password changes, creation of a new admin account, uninstalling software, or changes to the system registry, together form a suspicious pattern, EDR will trigger an alarm.

Unfortunately, new threats are not easily detected by antivirus technologies because hackers know how to bypass them. Especially during ransomware attacks, TicTac has observed that even well-known antivirus solutions can be uninstalled with ease.

The Benefits of EDR for Your Business

1. Flexibility and Adaptability: Customize the system to the unique needs of your business. You can adjust parameters so they align perfectly with your goals and requirements. In other words, we can allow specific programs to run within your infrastructure and “lock down” anything else from executing.
2. Complete Visibility and Control: Monitor every endpoint in real time, maintaining full transparency and control over all activities on your devices.
3. Immediate Response: Apply automated protection measures without delays. This ensures rapid mitigation of threats and keeps your business operating smoothly.
4. Enhanced Threat Analysis: Receive detailed insights into the threats you face. Understand your vulnerabilities more clearly and strengthen your company’s security by knowing exactly what you’re dealing with.

How EDR Relates to TDR, NDR, XDR, and MDR

It is important to understand how EDR connects with other technologies such as TDR, NDR, XDR, and MDR.

TDR (Threat Detection and Response) enhances the detection and response of complex threats by leveraging automation and artificial intelligence to identify unusual or dangerous activity.

NDR (Network Detection and Response) provides visibility at the network level, identifying threats that may not be visible on the endpoint by analyzing traffic and behavioral patterns.

XDR (Extended Detection and Response) combines data from endpoints, network systems, and cloud services, creating a unified view that helps accelerate the detection and mitigation of malicious actions.

MDR (Managed Detection and Response) works as a managed service, where specialized teams continuously monitor your environment and take action on security incidents, without requiring an internal cybersecurity team.

Together with EDR, these technologies form a comprehensive and powerful protection framework against modern cyber threats.

Don’t Leave It to Luck

The security of your endpoint devices is critical. A successful attack on just one computer can lead to the encryption of your entire network. Investing in EDR ensures that you have the visibility and tools you need to stop threats before they cause irreversible damage.

Contact us today to learn how our solutions can strengthen your company’s security. Don’t leave your organization’s protection to chance.

See what our customers are saying

David Bravo Trujillo

Very professional team. Thanks for the help provided. 10000% recommended. Personalized attention, they even speak Spanish!!! Everything is very easy with them. Thanks to Katerina for always keeping me updated.

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Professor

Tic Tac Data Recovery provided a very good and professional service. The damaged hard drive was given to two specialists data recovery companies in the UK who could not recover any data. (Note: these two UK companies carry out both forensic and security work)

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