Did someone break into your space, and there is no record of it from the cameras you have installed?
At TicTac, we specialize in cases involving video recovery from recording systems (DVRs) and closed-circuit security cameras.
Some of the services we provide are the following:
In addition to DVR data recovery services, we also offer specialized mobile phone photo recovery services.
Many times, the evidence we need is found in a recording system.
In the event of a theft or robbery, the perpetrators usually do not leave any evidence, so they try to destroy the recording system containing their actions. We have successfully taken on several cases where the perpetrators sufficiently desecrated the camera recorder, and we recovered the data and videos for the evidence our clients needed.
So, our DVR system may have been damaged, broken, or non-functional.
We often encounter problems with damaged disks in a recorder or issues with the recorder itself, which result in the disk being functional but unable to find a compatible DVR to read the encrypted video it contains.
At TicTac, we can help you find the evidence you are looking for in the videos contained within the recording systems. We have successfully recovered many damaged videos from DVRs.
The hard drive of the recorder (DVR) falls under the scope of TicTac’s expertise.
Camera recorders (DVRs) have a special way in which they work.
Some peculiarities make recovering files from a recorder a particularly difficult and specialized task.
Also, the way a recorder works is as follows:
Let’s take, for example, a recorder that records on 4 channels (i.e., from 4 cameras).
In the example, let’s assume that the recorder needs 100GB of data to record from the 4 cameras, 24 hours a day.
Also, let’s assume for convenience that our disk is 1000 GB.
Therefore, the logger will be able to record for 10 consecutive days.
On the 11th day, the recorder will rewrite and delete the space of the 1st day.
On the 12th day, it will delete the 2nd day and write the new files.
At TicTac, we have recovered many DVR recorder cases and have been monitoring their development for several years.
While one might assume that it’s not possible to recover video from several days ago (for example, footage from day 1 when 20 days have passed), we’ve found that although the full video cannot be retrieved, we were still able to recover parts of it.
Because each video is written in blocks of disk, recording each video reserves a portion of, for example, 2.5GB per DVR channel on the disk.
So, when a new video is recorded on the 11th day from channel 1, for example, it does not cover the entire 2.5GB block and leaves behind pieces of the old video.
On these pieces, the TicTac Data Recovery engineers can locate older data.
This technique has led us to find evidence, video clips, or images of criminal acts that occurred long ago, and recovery programs could not restore the data.
When video recorders break, we have to deal with a very serious problem: the inhomogeneity of the Filesystem they use and the Format they use to store the videos from the cameras.
At our company, we have successfully recovered the following brands of camera recorders:
Our engineers undertake recoveries that require specialized expertise, serving various data recovery needs. In addition to recovering video from DVRs and other databases, we support other cases, such as recovering data from servers, ensuring the restoration of your valuable recorded material.
Entrust your files to people with proven experience!
A specialist will immediately record your problem and open a priority number.
You can bring it from our facilities (or to a partner store), or we can send our own courier to pick it up completely free of charge.
Once the process is complete, we will send you the unit and your data by courier.
Read how prices are calculated and how each service is costed.
Very professional team. Thanks for the help provided. 10000% recommended. Personalized attention, they even speak Spanish!!! Everything is very easy with them. Thanks to Katerina for always keeping me updated.
Great experience on a really hard case, 100% recovery success from raid0 SSDs. Friendly and professional.Highly recommended
Tic Tac Data Recovery provided a very good and professional service. The damaged hard drive was given to two specialists data recovery companies in the UK who could not recover any data. (Note: these two UK companies carry out both forensic and security work)
Well done Tic Tac for a good job!
The most important thing in recovering data from any device is the expertise and method used by the technician or technical company.
It is common for owners of problematic storage media to try to fix the issue themselves or turn to inexperienced people, resulting in even more damage and reducing the chances of data recovery.
Therefore, when critical files are lost, choosing who will intervene carefully in your media is extremely important.
