DATA RECOVERY FROM AN ANDROID MOBILE PHONE
They say a picture is worth a thousand words. So, we understand how many stories the photos or videos lost from your phone tell.
Don’t worry yet. In most cases, there is a solution, as we are the experts in Android data recovery.

We will do everything we can to save your files.
Recover photos from Android
Photos on your mobile phone equal countless beautiful memories and moments, so it makes sense that you wouldn’t even want to think about losing them.
Whatever your problem, at TicTac, we are committed to making every effort to return your photos and files.
After all, it’s no coincidence that we are the No. 1 company in recovering deleted photos from Android devices.

Recover videos from Android
Every video and file holds a story that can be extremely important to the mobile phone owner. Therefore, their possible loss can create many problems.
If you belong to the above case, we are here to help!
Let us know your problem, and we will apply the most effective techniques to fix it!

Recover contacts from Android
Have you lost the contacts and numbers of your friends, colleagues, and old acquaintances? We know how difficult it is to try to regain them all individually.
Whether you lost one contact due to accidental deletion or more due to a factory reset, we can get them back for you!
We are here to recover your contacts from your Android phone immediately, responsibly, and without any hassle from you!

I lost my files from my Android phone. What should I do?

The most important factors in recovering data from an Android device are the expertise and the method used by the technician or the technical company handling the recovery.
It is common for owners of problematic mobile phones to try to fix the issue themselves or turn to people without experience, resulting in even more damage and reducing the chances of recovering data.
Therefore, when critical files are lost, it is extremely important to choose carefully who will work on your Android.
See what our customers are saying
Get your data back in 3 simple steps
Entrust your files to people with proven experience!
Contact us
A specialist will immediately record your problem and open a priority number.
Send us your storage medium
You can bring it from our facilities (or to a partner store), or we can send our own courier to pick it up completely free of charge.
Get your data back
Once the process is complete, we will send you the unit and your data by courier.

Is Data Recovery from a Mobile Phone Always Possible?
Unfortunately, mobile phone data recovery rates are lower than those of hard drive data recovery.
In fact, TicTac Data Recovery has the most modern equipment and expertise, but the cases we receive are becoming increasingly difficult.
This is because in order to recover data from a mobile phone, we need to read/hack the phone’s internal memory. Accessing the phone’s internal memory is very time-consuming and almost unique to each mobile phone.
In practice, we need to find a way to access the internal memory and bypass the protection mechanisms of the following:
- the device manufacturers (e.g., Samsung, Huawei, Xiaomi, iPhone, etc.)
- the operating system (e.g., Android, iOS, Symbian, etc.)
- individual applications (e.g., Viber, Facebook Messenger, WhatsApp, etc.)
We also need the deleted data to still be intact and not overwritten by new user data.
The chances of recovering data from a mobile phone decrease when new data is added, especially in the following cases:
- Installing new applications
- Restarting the mobile phone (temporary files are being written)
- Internet browsing (temporary files are written)
- Use of applications (e.g., YouTube, Facebook, etc.)
Below is some of the vital information:
- The success rates are particularly low, from a mobile phone reset to factory settings (Android/iOS).
- It must be a phone purchased several years ago and without software updates. Data cannot usually be recovered from a Symbian phone.
- It’s usually very difficult or impossible to recover data from modern iPhones (iPhone 5S and later) at a reasonable price, because Apple has implemented strong security measures.
- The recovery rates for mobile phones with an Android operating system manufactured after 2017 are very low, even for deleted data.
- Audio files are particularly difficult to recover on Android versions older than version 5.0, as they become fragmented upon deletion.
- Video files are complicated to recover from mobile phones as new data is usually written over them.
- Image files are especially difficult when recovering from iOS 6+ and Android 5.0+ versions.