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EDR/TDR/MDR Services – Endpoint/Threat/Managed Detection Response

Businesses today face ever-increasing risks in the field of cybersecurity. This is where new MDR, EDR, and TDR technologies come in to help identify and respond immediately to threats. MDR, offered as a managed service by experts, ensures continuous protection of your company’s data and infrastructure.

At TicTac, we can help your business leverage these technologies, ensuring you’re protected every step of the way.

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24/7 Network and Device Monitoring

Continuous monitoring of business systems, infrastructure, and endpoints is critical for security, as it detects any suspicious activity or anomaly before a serious problem or attack occurs. That’s where MDR (Managed Detection & Response) and our team come in.

What is MDR?

Today, simple Antivirus solutions (which are installed without any special configuration) are considered limited. We mention this because the Tictac team has handled thousands of ransomware cyberattacks in which the hacker encrypted the infrastructure’s backup and disabled its antivirus (even very well-known solutions).

MDR (Managed Detection and Response) is a security service that enables continuous monitoring, detection, and management of cyber threats by a dedicated team of external cybersecurity specialists. This professional handling is essential, as it allows businesses to react immediately and effectively to threats that appear in their systems.

Nowadays, when an organization doesn’t have a specialized team of cybersecurity engineers, it should outsource the oversight of its systems and use managed detection and response (MDR) services.

At the same time, EDR and TDR technologies offer additional layers of protection. EDR (Endpoint Detection and Response) provides detailed monitoring of end devices (computers, tablets, mobile phones). At the same time, TDR (Threat Detection and Response) identifies threats by combining data from multiple sources, allowing for a more comprehensive response.

When MDR is combined with these technologies, the enterprise gains complete visibility into every corner of its systems, allowing it to monitor and repel cyber threats without needing an internal cybersecurity team.

What is EDR?

EDR (Endpoint Detection and Response) technology focuses on managing the security of endpoint devices, such as desktops, laptops, tablets, and mobile phones. Every device we use can be a target for malicious attacks, so it’s very important to monitor and protect our devices constantly to stay safe.

The basic principle of EDR is to continuously monitor activities on endpoint devices and detect any unusual behavior that may indicate a threat.

How Does EDR Work and How Is It Different From an Antivirus?

EDR (Endpoint Detection and Response) works like a security camera for your business devices. It installs a small piece of software on each device, such as computers, mobile devices, and servers. This software records all activities on the device, from opening files and running programs to communicating with the Internet. It also monitors malicious actions, such as Privilege Escalation, and common everyday actions that can be malicious, including IP Scanners, Brute Force Attacks, and password changes.

EDR then analyzes this data using advanced algorithms and machine learning to identify suspicious or malicious activity. If a threat is detected, the system alerts security administrators and can take immediate action, such as isolating the infected device to prevent the threat from spreading. 

To make it understandable even for non-specialists: with a simple antivirus that only requires installation, you get basic protection against known threats. That is, we will have protection when malicious software is detected on computers that have been identified in the past and are in the Antivirus database. But what happens with malicious software that was created today (zero-day)? What happens if a hacker gains access to our computer and remotely manipulates it? What happens if the hacker runs “good software” to identify the IP addresses of our network? What happens if a hacker changes the administrator password? What happens if he uninstalls the Antivirus? A simple Antivirus will not detect all of this.

EDR doesn’t just look at already identified malicious files. It observes and records the actions taken on a computer. If a series of legitimate actions is performed on the system, which, when combined, can lead to suspicious activity (e.g., IP scanning, changing administrator passwords, creating a new administrator on the system, software uninstallations, changes to the system registry, etc.), then EDR will raise an alarm.

Unfortunately, new threats are not easily detected by antivirus software, as hackers know how to bypass them. Especially in cases of Ransomware attacks, the Tictac team has seen that even well-known Antivirus solutions are easily uninstalled.

The Benefits of EDR for Your Business

1. Flexibility and Adaptability: Tailor the system to the unique needs of your business. You can configure the parameters to suit your goals and requirements perfectly. That is, allow specific programs to run on your infrastructure and “lock” everything else from being executed.
2. Complete Visibility and Control: Monitor each endpoint device in real time, and you will have full transparency and control over all device activities.
3. Immediate Response: Automatically apply protection measures without delay. This ensures an immediate response to threats and keeps your business running smoothly.
4. Enhanced Threat Analysis: Gain detailed insights into the threats you face. By knowing exactly what you’re dealing with, you can better understand vulnerabilities and strengthen your business security.

What is TDR?

TDR (Threat Detection and Response) is an advanced approach to EDR that manages the large volume of data generated by endpoint detection and response (EDR) solutions.

Instead of recording every activity that occurs on devices, TDR focuses on recording data only when it detects a potential threat or specific processes and events that are more likely to pose a threat.

In this way, it reduces unnecessary noise and provides more accurate information to security analysts.

How TDR Works and How It Relates to EDR and MDR

TDR (Threat Detection and Response) works similarly to EDR by installing software on devices to record and analyze data. However, while EDR records all activity, TDR records only the important ones, reducing the volume of data and focusing on potential threats. This system uses advanced algorithms and machine learning to identify anomalies and threats, triggering immediate response processes such as isolating infected devices and removing malicious files.

Combining TDR with EDR creates a comprehensive security strategy. While EDR protects your devices, TDR extends that protection across your entire enterprise infrastructure.

However, when used by businesses themselves, these services are sidelined due to False Positives. This is where the MDR service comes in. It ensures that a specialized cybersecurity engineer monitors your system 24/7, sending you only the important alerts of the security systems for review.

This combination ensures timely detection and response to threats, reducing response time and minimizing the impact of an attack.

The Benefits of TDR for Your Business

1. Enhanced Visibility: By providing a complete picture of the environment, you can identify threats at multiple levels of your infrastructure, allowing you to manage security with greater efficiency and accuracy.
2. Proactive Approach: Threats are detected before they become serious incidents, significantly reducing the likelihood of breaches. This allows you to react proactively, ensuring the security of your systems.
3. Abnormal Behavior Detection: Using analytical tools, behaviors that deviate from normal operation are identified. This helps you understand and address potential risks immediately.
4. Data Fusion: This process integrates data from various sources to understand the overall security situation. It provides a comprehensive and coordinated approach to threat detection and response.

MDR – MDR – Your Safety, in Our Hands

At TicTac, we know that the security of your systems cannot wait. While you sleep, our team is on constant alert. 

With our Managed Detection and Response (MDR) service, our cybersecurity team monitors your networks and devices 24/7, identifying and analyzing every potential threat. Our immediate response ensures that any attempted breach is addressed before it can impact your business. But MDR is not a standalone service – it only works in conjunction with EDR, TDR, NDR, and XDR. The more sensors we put on your digital assets, the better visibility we have.

Our MDR service offers more than monitoring. We use advanced analytics to predict risks and take action in real time.Whenever we detect a threat, our experienced team immediately neutralizes it, protecting your data and ensuring the smooth running of your business. So you can focus on growth and success, knowing that your protection is in good hands.

Contact us today to learn how our solutions can enhance your business security. Don’t leave your company’s protection vulnerable to threats.

Relationship between MDR, TDR, EDR, NDR, and XDR

It is important to understand how TDR, EDR, and MDR are connected to other technologies, such as NDR and XDR. NDR (Network Detection and Response) focuses on detecting and responding to threats on the network by monitoring traffic and identifying anomalies. On the other hand, XDR (Extended Detection and Response) combines data from multiple sources, such as endpoints, networks, and clouds, to provide a holistic view and improved threat detection.

These technologies, working together, offer comprehensive protection and a continuous defense system against modern cyber risks.

See what our customers are saying

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Very professional team. Thanks for the help provided. 10000% recommended. Personalized attention, they even speak Spanish!!! Everything is very easy with them. Thanks to Katerina for always keeping me updated.

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Professor

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