Managed Backup and Disaster Recovery Service
Until now, you might have thought that backing up your files is as simple as transferring them to an external drive.
But when your files are simply on an external drive, a lot can happen.
What will happen, for example, if the external drive fails? What if your systems get infected by a virus?
Tic Tac’s Managed Backup Cloud service is here to protect your data from disaster.
We protect
Why Should We Keep Regular Backups of Our Files?
How is a proper backup done and why is it important to keep backup files?
A file loss incident is much more likely than you think. It happens every day to many people, and it has very bad consequences.
Many of our customers call us and report problems like the following:
- I lost my tablet.
- My phone and laptop were stolen.
- My computer won’t start, and the hard drive has failed. – How do I recover data from a hard drive?
- ΣMy NAS (Network Attached Storage) has stopped working, and I can no longer access it. – How do I recover data from a RAID drive?
- My website was hacked by hackers.
- A virus encrypted my data, and now they are demanding a ransom. – How do I protect myself from Ransomware?
- I accidentally deleted an important file from the recycle bin – How do I restore deleted files?
- Our company’s server crashed and we lost all company data.
All of the above are serious data losses and can cause significant problems as our photos, company documents, contacts, and anything digital we have means several man-hours of work to recreate.
The worst, of course, is when the data cannot be recreated with work because it is unique.
Like, for example, videos and photos or important and unique company files.
If you have a proper backup, then the above incidents don’t concern you. You restore the backups, waste a few hours, and go about your day.
So if you are interested in learning how to make a proper backup, read below.
Page Contents
- Guide to the Right Backup
- What is Cloud Backup & Disaster Recovery?
- How to make the right backup?
- The Basic Rule of 3-2-1 for Backup
- Which Cloud Backup Software Should I Choose?
The 2 best programs for Cloud Backup are Acronis and Draas.
See their differences.
DRaaS
The power of Cloud Backup…in your hands.
- Economical solution, ideal for small, medium, and large enterprises.
- Access all your files anytime, anywhere.
- Simplicity, automation, and easy backup recovery.
Acronis
The best Disaster Recovery & Backup technology.
- Ideal for Disaster Recovery in case your backups fail to restore your files.
- Restore all the file structures of your system disks.
- Instantly restore all the files and programs you had without reinstalling.
Feel safe again in 3 simple steps.
In the case of cyber attacks, every minute counts.
Contact us
Speak directly to a specialist partner.
Get Critical Instructions
We give you instructions and guidance whether you are in an attack situation or interested in protection information.
Feel safe again
We complete our work as soon as your infrastructure is protected.
Customers who got their data back say about us:
Tic Tac Data Recovery provided a very good and professional service. The damaged hard drive was given to two specialists data recovery companies in the UK who could not recover any data. (Note: these two UK companies carry out both forensic and security work)
Well done Tic Tac for a good job!
Very professional team. Thanks for the help provided. 10000% recommended. Personalized attention, they even speak Spanish!!! Everything is very easy with them. Thanks to Katerina for always keeping me updated.
Great experience on a really hard case, 100% recovery success from raid0 SSDs. Friendly and professional.Highly recommended
Guide to the Right Backup
At TicTac Data Recovery, we specialize in Cloud Backup solutions as we have seen many people lose their data.
Note that on the Internet, you can find many solutions that are cheaper or have more functions.
But at TicTac Data Recovery, we have absolute expertise in data recovery. We focus on proven solutions with reliable companies that have worked for years without problems.
Let us also inform you that we can fully undertake the setup and supervision of your backup so that you can always have peace of mind. We put special emphasis on not backup and how impressive or cheap it is, but Recoverability—that is, how easily and without problems we will be able to restore our data.
We tried many solutions before we recommended these Cloud Backup solutions to you. Unfortunately, a large percentage of the cheap solutions we tried had a problem at the critical moment when we wanted to restore.
Below are the basic backup rules that you must know to make a correct backup.
What is Cloud Backup & Disaster Recovery?
Let’s start with the basics.
When we say backup in general, we mean keeping a backup copy(ies) of your critical files in another location. That way, if your computer crashes, you have a backup of your files and can restore them in case your original data is inaccessible.
In theory, we all plan to keep a backup of our files. But in practice, things are different.
The biggest problems occur when:
- We forget to back up our files for a long time.
- We don’t know where we saved our backup file.
- Our backup file is not working when we need it.
- We suffer a disaster and the backup file is destroyed along with it.
- Our computer is infected with some Ransomware virus and at the same time, the backup is also infected or encrypted.
- The external or network drive we have the backup on has been damaged and we don’t know it.
The above problems are solved with the automated Cloud Backup solution.
Cloud Backup is practically an automated process that stores our files on the computers of a reliable Data Center (a company that hosts Servers) and ensures that, whatever happens to our infrastructure, we can restore our files from there.
Of course, we ensure that our data is encrypted in the Data Center and that there is no risk of leakage.
How to Make the Proper Backup?
Ο δεύτερος νόμος των υπολογιστών σχετικά με το backup, πιο γνωστός ως ο δεύτερος νόμος του Schofield λέει:
The second law of computers regarding backup, better known as Schofield’s second law, says:
No file or data exists if you don’t have at least one copy.
There is no doubt that file backup is extremely important.
The question is whether the whole process is done correctly. There are always two ways to do things: the right way and the wrong way.
In this article, we will be concerned with the right way, which contains 3 simple techniques to ensure your intellectual work, fruitful and technologically problem-free work, and your company.
The Basic Rule of 3-2-1 for Backup
An important backup rule to remember is the 3-2-1 backup!
- We should have 3 total copies of our files (preferably in different versions).
- Must be on 2 different media (eg hard drive, tapes, CD, USB Flash).
- 1 copy is important to be off the same site (preferably in Cloud Backup).
But let’s see how to make our backup in steps:
Step 1: Save to a separate storage medium
Attention! Saving your files on the same disk as the original data is not considered a backup!
It is the most common mistake because if something happens to the original medium, your original data, and the supposed “backup” you have been lost.
An external hard drive is considered the most flexible data storage device. In case of need, you simply disconnect it from your computer and take it with you. They are usually small and easy to use. They have a large capacity, and if you take care of them, they are a very useful and essential tool.
Be careful when connecting/disconnecting them! These are the times when most accidents happen.
Although easy to use, the external hard drive is less durable. If it is accidentally dropped, it is very likely to malfunction or not function at all. However, even in this case, there is a solution through the data recovery process.
In any case, storing your data on a hard drive outside of your computer or laptop can prove to be a lifesaver.
Step 2: Versioning / Different versions of the files on different dates
It is very important to save different versions of your files on different media. This way, you can protect yourself if you accidentally overwrite an important file over an equally important one and need to refer back to its previous version.
This is also important in cases where your files are infected with a virus.
Step 3: A version of your data in Cloud Backup
The third and last step to secure your files and data is to store them in a “cloud,” or, as we say in English, cloud storage.
This is the easiest and fastest solution for backing up your data.
How does it work? Many companies provide this service. Below is the Cloud Backup solution we recommend.
In practice, Cloud Backup companies lend their clients (that is, you) space on their servers to store your files.
This way, you can access your files from any device connected to the Internet and complete your backup process via the Internet wherever and whenever you are, not necessarily on your personal computer.
Which Cloud Backup Software Should I Choose?
Many times our customers report questions such as the following:
- Which is the most secure Cloud Backup for my business or personal files?
- What is the best Backup solution for my files?
- How do I protect my data from Ransomware?
- How can I protect myself from the possible destruction of my files?
- Which Cloud Backup should I choose?
In the TicTac Data Recovery laboratory, we have specialized in Cyber Security for years and have rescued files that were destroyed for various reasons.
Although our success rates are very good, there are some cases where we are unable to rescue the data from the storage media that the customer brings to us.
Training in how to think about backups
In the following video, you will be informed about the risks of data loss as well as a mini Workshop for the use of TicTac DRaaS where extensive reference is made to the following topics:
- Why do we need Cloud backup?
- What threats are my data at risk of today?
- Ransomware attacks
- Statistics of companies that suffered a lot of damage due to Backup not working properly
- The Golden Rule of Backup 3-2-1
- Reporting and Using TicTac DRaaS Cloud Backup (Disaster Recovery as a Service)
We highly recommend TicTac DRaaS as the best Backup for your business or the needs of individuals who need a Disaster Recovery solution for their files.
Items/apps that require Backup?
The right backup starts with correctly identifying the critical elements of our business or our computer if it is a private person’s. Think about what you need to protect from your computers.
A rough list can be found here:
- Commercial Program / Invoices / Customer List (SQL databases)
- Tax Mechanism (txt files)
- CRM (Customer Management Program)
- Accounting Program
- Payroll Program
- Exchange Server / Outlook PST files of users
- Company Website (offline backup) & External Email (cPanel/Plesk)
- User Files (Offers, Templates, Scanned files, Excel, Word, PDF, Reports)
- Specialized programs and configurations
- Documents located on Desktop / My documents on executive computers
- Virtual Machines / Servers (bootable)
Factors leading to data loss
- Human error
- Mechanical failure of hard drives, USB Flash, Memory Cards, mobile phones
- Natural disasters
- Problems with the power supply network
- Ransomware that encrypts data
General protection practices
There are many very popular strategies for Backup and restore as well as Disaster Recovery. You need to think about what will be used, what levels of protection you need, and what the contingencies are.
- RAID5 (Failsafe for 1 drive)
- External Device Backup (External HDD)
- NAS / File Server within a network
- Offsite Backup in another physical location
- Cloud Backup
Basic questions
The following questions will help you consider which solution is best for you.
- File-Based or Bare Metal (Image-Based)?
- Onsite, Offsite, or both:
- Local (on which device will you save?)
- Cloud (what bandwidth do you have?)
- Hybrid (what will be stored locally and what will be in the cloud?)
- File history
- How far back might you have to turn?
- Do you need versioning?
- File type
- User Documents
- SQL
- Exchange
- Virtual Machines
- Storage space
- Cost / Budget
- Encryption – protecting your files
- Frequency and immediate availability of backups
